The new portal will be launched on July 22, 2024, at 8 AM (IST).
Link to the new portal is https://support.finacle.com.
In the meantime, for any Support queries, kindly contact your bank-specific SPOC or write to us at F1@infosys.com.
You can also call the 24/7 Global Helpdesk at
Your patience is greatly appreciated.